terms & conditions

This privacy statement discloses the privacy practices for the website: www.wildlily.com.au

General Disclaimer
Wild Lily has provided the clearest possible product photographs, descriptions and specifications. All merchandise is subject to availability. Our stock is in high demand and moves fast. To avoid disappointment we recommend you arrange to secure your choices by email or by calling the shop direct.

Wild Lily Trust
Wild Lily’s designer/proprietor has been designing clothing and jewellery to Australian standards for over 20 years. We have been established in Dunsborough for almost 10 years with the most solid reputable customer service policies in place. The website has been developed to further service the thousands of existing West Australian clientele as well as the many new interstate and international visitors who wish to continue their Wild Lily shopping experience on a permanent basis.

Information Collection and Use
Wild Lily is the sole owner of the information on this site. It is our professional preference and moral objective to respect and protect the privacy of all our customers. We do not collect any personal information from our customers for commission or payment from any advertising or commercial registries for profitable gain. We do not divulge your details for any reason whatsoever.

Thank You

Visa Card
Please order your style number, size and colour through the system and you will receive confirmation as to availability before your card is debited.

Mastercard
Please order your style number, size and colour through the system and you will receive confirmation as to availability before your card is debited.

Money Order
Please request your style number, size and colour to enquiry@wildlily.com.au and your item will be reserved until your money order is received.

Direct Deposit
Please request your style number, size and colour to enquiry@wildlily.com.au and you will receive the BSB and Account Number to make a direct deposit.

Please email your request to return with your reason to enquiry@wildlily.com.au

1. All return stock must be posted back to the shop within ten days of our dispatch date
   or it will be returned to your original address and no exchange or refund will be authorized

2. No stock will be accepted after ten days of our dispatch date
   or it will be returned to your original address and no exchange or refund will be authorized

3. Original attached tags and receipts must be with the unworn stock
   or it will be returned to your original address and no exchange or refund will be authorized

4. Stock must be in the same condition as when it was sent
   or it will be returned to your original address and no exchange or refund will be authorized

5. Postal charges for returned and exchanged garments will be at the customers expense

6. Refunds exclude original postal charges

   
   

PLEASE ADDRESS ALL RETURNS TO:

Attention Julia Burns
Wild Lily
Shop 3 & 4
233 Naturaliste Terrace
Dunsborough WA 6281

Within Western Australia

Gift Vouchers - $1.00

Small postpack padded bag – $5.00 (approx 2 business days) recommended for jewellery items under $50.00
(does not include registered post)
Small postpack padded bag – $10.00 (approx 5 business days) recommended for jewellery items over $50.00
(includes mandatory registered post which always takes extra time)

Small parcel post satchel – $6.00 (approx 3 business days) fits 1 – 2 small garments or 1 pair of jeans

Small express post satchel – $8.00 (approx 2 business days) fits 1 – 2 small garments or 1 pair of jeans
Large express post satchel – $12.00 (approx 2 business days) fits 3 – 4 small garments or 2 pairs of jeans

To Eastern States

Gift Vouchers – $1.00

Small postpack padded bag – $5.00 (approx 5 business days) recommended for jewellery items under $50.00
(does not include registered post)
Small postpack padded bag – $12.00 (approx 8 business days) recommended for jewellery items over $50.00
(includes mandatory registered post which always takes extra time)

Small express post satchel – $8.00 (approx 5 business days) fits 1 – 2 small garments or 1 pair of jeans
Large express post satchel – $12.00 (approx 5 business days) fits 3 – 4 small garments or 2 pairs of jeans

Please note we are located in Dunsborough West Australia (3 hours south of Perth airport and CBD)
Therefore all postage takes an extra day in road travelling time